The CAHPS Home and Community Based Services

Survey Data Submission System

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Resources:

  • CAHPS Home and Community Based Services Survey Data Use Agreement (PDF, 1,615 KB)
  • CAHPS Home and Community Based Services Survey Data Specifications (coming soon)

Participation in the CAHPS Home and Community-Based Services (HCBS) Survey Database is open to all home and community-based care settings, provided the questionnaires are administered in a manner consistent with CAHPS guidance and survey data is submitted according to CAHPS specifications.

Data submission is now closed.

State agency organizations that have participated in the 2023 CAHPS Home and Community Based Services Survey Database will receive an email when their online private report is ready. State agency organizations will need to log in to the system to access these reports.


Key Dates for 2024


  • Data submission period: August 5 – 23, 2024
  • Survey administration period: Between January 1 and December 31, 2023

To be notified about future submission periods, please sign up for email updates from AHRQ.


Accepted Versions of the Home and Community-Based Services Survey


The CAHPS Database supports the following survey instruments:

  • CAHPS Home and Community Based Services Survey 1.0
  • CAHPS Home and Community Based Services Survey 1.0 with the Employment Module Item Set

The Database accepts data from the English and Spanish versions of this survey. Data from independently translated surveys in other languages cannot be submitted.

Learn about the CAHPS Home and Community-Based Services (HCBS) Survey.


How to Participate in the HCBS Survey Database


Organizations that want to participate in the HCBS Survey Database must take the following five steps during the data submission window.

  • Register for an account: New participants (or their vendors) must complete a registration form. The CAHPS Database staff will review your request and send you an email with the information needed to access the data submission system.
  • Enter program information: This information includes the name of the program, program identification number, survey type (HCBS or HCBS with Employment Module), and program state.
  • Upload a Data Use Agreement (DUA): Sign and upload a copy of the DUA (PDF, 1,615 KB) into the submission system. Please do not email or fax the DUA.
  • Upload the CAHPS questionnaire: Provide a copy of the survey instrument administered by your organization. CAHPS Database staff will review the submitted questionnaire and send you an approval/rejection email.
    • Recommendation: Recommendation: Send your questionnaire to the Database staff for review prior to data collection to ensure compatibility with the database.
  • When the questionnaire has been approved, upload the data file in ASCII flat file format. The data file must conform to the Data File Specifications (coming soon). CAHPS Database staff will review the submitted data file(s) and send you an approval/rejection email.

Approval Process: Each questionnaire, data use agreement and data file is reviewed by the CAHPS Database. The review process can take up to 3 business days.

Help: For technical assistance, please contact the CAHPS Database staff:

OMB Control No: 0935-0245 Expiration Date: 01/31/2026

System Use Notification

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This system is provided for Government-authorized use only.

Unauthorized or improper use of this system is prohibited and may result in disciplinary action and/or civil and criminal penalties. Personal use of social media and networking sites on this system is limited as to not interfere with official work duties and is subject to monitoring.

By using this system, you understand and consent to the following:

  • The Government may monitor, record, and audit your system usage, including usage of personal devices and email systems for official duties or to conduct HHS business. Therefore, you have no reasonable expectation of privacy regarding any communication or data transiting or stored on this system. At any time, and for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication or data transiting or stored on this system.
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