CAHPS® Health Plan Survey Database

The CAHPS Health Plan Survey Database contains results for the Medicaid Survey submitted by various sponsors, including public employers, State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans, as well as Medicare Survey results provided by the Centers for Medicare & Medicaid Services. This database has been operational since 1998.

What is the CAHPS Health Plan Survey?

The CAHPS Health Plan Surveys asks enrollees about their recent experiences with health plans and their services. This standardized survey was designed to support consumers in assessing the performance of health plans and choosing the plans that best meet their needs. Health plans can also use the survey results to identify their strengths and weaknesses and target areas for improvement.

The CAHPS Database collects and reports only the core instruments for the 5.0 and 5.1 Medicaid Surveys at this time. Version 4.0 of the Health Plan Surveys is no longer collected or reported by the CAHPS Database.

Learn more about the Health Plan Survey.

Review the core instruments:

2020 Reporting Documents