CAHPS® Home and Community Based Services Survey Database


The CAHPS Home and Community Based Services (HCBS) Survey Database is a repository for survey results submitted by State Medicaid agencies and the managed care entities with which they contract. This database became operational in early 2020; it is a joint project between the Agency for Healthcare Research and Quality and the Centers for Medicare & Medicaid Services. Participation is free and open to all states on a voluntary basis; results will be displayed by state and HCBS program types.

Read about submitting data from the HCBS Survey.

What is the CAHPS Home and Community Based Services Survey?


The CAHPS Home and Community Based Services Survey (HCBS CAHPS) assesses the experiences of adult Medicaid beneficiaries who receive long-term services and supports from State HCBS program. Survey results can be used to:

  • Raise general awareness about the home and community based care experience
  • Diagnose and assess the current status of patient experience and programs
  • Identify strengths and opportunities for patient experience improvement
  • Examine trends in home and community based patient experience over time
  • Evaluate the impact of patient experience improvement initiatives and interventions

The CAHPS Database collects the current 1.0 version of the Home and Community Based Services Survey.

Learn more about the Home and Community Based Services Survey


Register Now for AHRQ-CMS Webcast “Participating in the 2021 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know”

Wednesday, April 21, 2021
1:30-2:30 p.m. ET

Register Now

Registration is open for a free webcast about participating in the 2021 CAHPS Home and Community Based Services (HCBS CAHPS) Survey Database. Speakers will review the HCBS CAHPS Survey and discuss the benefits and steps involved in participating. The database will display results by State and HCBS program types. Voluntary data submission opens in October to all States and is free.

The HCBS CAHPS Survey Database is a joint project between the Agency for Healthcare Research and Quality and the Centers for Medicare & Medicaid Services.

Speakers included:

  • Caren Ginsberg, Ph.D., Agency for Healthcare Research and Quality
  • Melanie Brown, Ph.D., Centers for Medicare & Medicaid Services (CMS)
  • Kathleen Woodward, MSPH, The Lewin Group
  • Michael Corrothers, Westat
  • Dale Shaller, MPA, Shaller Consulting (Moderator)

For questions or comments, contact HCBS CAHPS Database Technical Assistance at HCBSCAHPSdatabase@westat.com.