Figure 3. Child Medicaid Top-Box Composite Scores 2007-2017

Line graph depicting Child Medicaid top-box composite scores over time.

Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well Doctors Communicate composite: 79%, Health Plan Information and Customer Service composite: 61%

Year 2008: Getting Needed Care composite: 50%, Getting Care Quickly composite: 69%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: 58%

Year 2009: Getting Needed Care composite: 55%, Getting Care Quickly composite: 71%, How Well Doctors Communicate composite: 74%, Health Plan Information and Customer Service composite: 59%

Year 2010: Getting Needed Care composite: 52%, Getting Care Quickly composite: 69%, How Well Doctors Communicate composite: 73%, Health Plan Information and Customer Service composite: 59%

Year 2011: Getting Needed Care composite: 55%, Getting Care Quickly composite: 71%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: 60%

Year 2013: Getting Needed Care composite: 57%, Getting Care Quickly composite: 70%, How Well Doctors Communicate composite: 74%, Health Plan Information and Customer Service composite: 65%

Year 2014: Getting Needed Care composite: 61%, Getting Care Quickly composite: 74%, How Well Doctors Communicate composite: 77%, Health Plan Information and Customer Service composite: 67%

Year 2015: Getting Needed Care composite: 60%, Getting Care Quickly composite: 72%, How Well Doctors Communicate composite: 77%, Health Plan Information and Customer Service composite: 66%

Year 2016: Getting Needed Care composite: 61%, Getting Care Quickly composite: 74%, How Well Doctors Communicate composite: 78%, Health Plan Information and Customer Service composite: 68%

Year 2017: Getting Needed Care composite: 61%, Getting Care Quickly composite: 73%, How Well Doctors Communicate composite: 78%, Health Plan Information and Customer Service composite: 67%