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2015 CAHPS Clinician & Group Survey

Figure 2. Comparison of Adult Survey 3.0 Combined Top Box Scores: 2015-2016

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Line graph comparing Adult Survey 3.0 Combined Top box composite scores over time

Year 2015: Provider Communication: 88%, Rating of Provider: 84%, Office Staff: 81%, Care Coordination 75%, Access: 67%

Year 2016: Provider Communication: 88%, Rating of Provider: 82%, Office Staff: 82%, Care Coordination 74%, Access: 67%