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2016 CAHPS Health Plan Survey

Figure 8 Medicare Top-Box Rating Scores 2007-2016

Line graph depicting Medicare top-box rating scores over time.

Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, Rating of Health Plan: 60%

Year 2008: Rating of Personal Doctor: 74%, Rating of Specialist: 70%, Rating of All Health Care: 56%, Rating of Health Plan: 59%

Year 2009: Rating of Personal Doctor: 74%, Rating of Specialist: 69%, Rating of All Health Care: 57%, Rating of Health Plan: 59%

Year 2010: Rating of Personal Doctor: 74%, Rating of Specialist: 70%, Rating of All Health Care: 57%, Rating of Health Plan: 58%

Year 2011: Rating of Personal Doctor: 76%, Rating of Specialist: 73%, Rating of All Health Care: 62%, Rating of Health Plan: 62%

Year 2013: Rating of Personal Doctor: 75%, Rating of Specialist: 71%, Rating of All Health Care: 62%, Rating of Health Plan: 63%

Year 2014: Rating of Personal Doctor: 77%, Rating of Specialist: 72%, Rating of All Health Care: 62%, Rating of Health Plan: 62%

Year 2015: Rating of Personal Doctor: 77%, Rating of Specialist: 72%, Rating of All Health Care: 62%, Rating of Health Plan: 60%

Year 2016: Rating of Personal Doctor: 77%, Rating of Specialist: 72%, Rating of All Health Care: 62%, Rating of Health Plan: 61%