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2016 CAHPS Health Plan Survey

Figure 6 Chip Top-Box Rating Scores 2011-2016

Line graph depicting chip top-box rating scores over time.

Year 2011: Rating of Personal Doctor: 69%, Rating of Specialist: 66%, Rating of All Health Care: 61%, Rating of Health Plan: 68%

Year 2013: Rating of Personal Doctor: 72%, Rating of Specialist: 67%, Rating of All Health Care: 63%, Rating of Health Plan: 63%

Year 2014: Rating of Personal Doctor: 72%, Rating of Specialist: 70%, Rating of All Health Care: 65%, Rating of Health Plan: 67%

Year 2015: Rating of Personal Doctor: 73%, Rating of Specialist: 70%, Rating of All Health Care: 66%, Rating of Health Plan: 68%

Year 2016: Rating of Personal Doctor: 73%, Rating of Specialist: 71%, Rating of All Health Care: 67%, Rating of Health Plan: 67%