Line graph depicting Medicare top-box composite scores over time.
Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: N/A
Year 2008: Getting Needed Care composite: 63%, Getting Care Quickly composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: 65%
Year 2009: Getting Needed Care composite: 63%, Getting Care Quickly composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: 66%
Year 2010: Getting Needed Care composite: 64%, Getting Care Quickly composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service composite: 66%
Year 2011: Getting Needed Care composite: 65%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 76%, Health Plan Information and Customer Service composite: 67%
Year 2013: Getting Needed Care composite: 66%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 77%, Health Plan Information and Customer Service composite: 68%
Year 2014: Getting Needed Care composite: 65%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 78%, Health Plan Information and Customer Service composite: 68%
Year 2015: Getting Needed Care composite: 63%, Getting Care Quickly composite: 65%, How Well Doctors Communicate composite: 78%, Health Plan Information and Customer Service composite: 68%
* Data not available for 2007 Health Plan Information and Customer Service