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2015 CAHPS Health Plan Survey

Figure 1-1 Comparison of 2015 Top-Box Scores By Survey Population

Horizontal bar graph comparing top-box scores for each composite and rating by survey population.

Getting Needed Care composite: Medicare: 63%, CHIP: 62%, Child Medicaid: 60%, Adult Medicaid: 54%

Getting Care Quickly composite: Medicare: 65%, CHIP: 74%, Child Medicaid: 72%, Adult Medicaid: 58%

How Well Doctors Communicate composite: Medicare: 78%, CHIP: 78%, Child Medicaid: 77%, Adult Medicaid: 73%

Health Plan Information and Customer Service composite: Medicare: 68%, CHIP: 65%, Child Medicaid: 66%, Adult Medicaid: 66%

Rating of Personal Doctor: Medicare: 77%, CHIP: 73%, Child Medicaid: 73%, Adult Medicaid: 64%

Rating of Specialist: Medicare: 72%, CHIP: 70%, Child Medicaid: 70%, Adult Medicaid: 64%

Rating of Health Care: Medicare: 62%, CHIP: 66%, Child Medicaid: 65%, Adult Medicaid: 52%

Rating of Health Plan: Medicare: 60%, CHIP: 68%, Child Medicaid: 67%, Adult Medicaid: 57%